FAQ

Delivery · Payments · Legal use · Wholesale


Worldwide tracked dispatch. Not for human consumption. Transit time depends on the destination.

Worldwide tracked dispatch. Not for human consumption.

Worldwide tracked dispatch. Not for human consumption. Enter your full international address and ZIP / Postal Code at checkout. Local collection points are optional where a carrier offers them.

We accept debit and credit cards (Visa, Mastercard) in USD. Open Banking is not available.

Wholesale orders start from 1 kg of botanical specimens or from 1,000 capsules. Volume discounts are tiered across 1–2 kg, 3–4 kg, and 5+ kg (with mix-and-match allowed). Detailed rates can be found on our Wholesale page.

Please check your local laws before ordering. We supply strictly for lawful non-ingestible uses: ethnobotanical collections, incense, crafts, research and display.

All orders are dispatched directly from our UK facilities. For domestic UK customers, there are no import duties, clearance fees, or unexpected customs taxes.

If a parcel cannot be delivered and returns to us, we issue a full refund. Incorrect address or failure to collect remains the buyer’s responsibility. See Refunds.